Buying a policy
- What can I do online?
You can obtain a motorcycle insurance quotation and buy your policy online. We can also offer you extra legal expenses cover and personal accident cover should you need it.
- Can I get immediate cover?
Yes, providing you have a credit or debit card we can issue you with immediate cover, subject to normal terms and conditions. Please note that if you choose to pay by Direct Debit we will require a deposit from you, payable by credit or debit card and you will need an account that supports the Direct Debit facility.
- When will I receive my insurance documents?
Within five working days, you will receive your cover note and instructions on what documentation we require from you to allow us to issue your full policy.
- Who are my insurers?
We search a wide panel of insurers to find you the best deal for your motorcycle insurance. Before you buy your policy, our online quote service will show you the insurers you can choose from, the price and a summary of the cover provided.
Payment
- How can I pay for my policy?
If you would like to buy your policy online, we can accept payment from the following Credit or Debit cards in one lump sum: Visa, MasterCard and Switch. If you would like to pay for your premium by Direct Debit you can pay in one lump sum or monthly instalments. If you choose to pay by Direct Debit, you will be asked to pay a deposit using one of the card types listed above. If paying by card, "card number" refers to the long number shown across the middle of your card (this is between 16 and 21 digits).
- Is it safe to pay for my policy on the Internet?
Yes. Our site uses 128-bit encryption that disguises and protects your personal and payment details and prevents them from being accessed by or disclosed to third parties.
Claims
- How do I make a claim?
If you are unfortunate enough to suffer damage to your vehicle or it is stolen, you should report the incident to us as soon as reasonably possible. To report your claim, call us on 01708 385 627. One of our Claims Handlers will be happy to help.