Car insurance contacts

For quick and easy online help, please search our frequently asked questions.

Prefer to speak to someone? You can call our UK-based customer service team on any of the below numbers:

For our 24 Hour Emergency Helpline call 0845 603 3599, so we help when an emergency situation comes up.

Please call 0845 603 3551 if you want to change or cancel a policy, or stop your policy renewing automatically. Please don't try and email these across as unfortunately we're unable to make changes to your policy via email.

For our Legal Advice line please call 0845 246 2408. Our qualified legal team will be able to help with any personal legal problems or worries that you might have.

If you're looking to get a new Motor Insurance Certificate or proof of your No Claims Discount, please use our online form to request these.

When you send an email, the information you give is not sent securely and unfortunately we're unable to call you back. To help us process your request as quickly as possible please make sure you include your policy number, full name and address, date of birth and make and model of the vehicle on cover.

If you're not happy with any part of our service, please see our complaints procedure as we always want to know how we can improve.

CONTACT US
Quotes	quotes@churchill.com	0800 032 4829	8am-9pm Monday to Friday 8am-5pm Saturday 10am-5pm Sunday and Bank Holidays
Customer Service	motor.customer. service@churchill.com	0845 603 3551	8am-9pm Monday to Friday 8am-5pm Saturday 10am-5pm Sunday and Bank Holidays
Renewals	motor.renewals @churchill.com	0845 603 3560	8am-9pm Monday to Friday 8am-5pm Saturday 10am-5pm Sunday and bank holidays
Legal Advice line	n/a	0845 246 2408	24 Hour helpline
24-Hour Emergency Helpline	n/a	0845 603 3599	24 Hour helpline
Sales and Service Complaints	car.customer. relations@churchill.com	0845 603 3580	8am-6pm Weekdays 9am-1pm Saturday
Claims	motorclaims@churchill.com	0845 603 3590	8am-8pm Weekdays 9am-5pm Saturday and Bank Holidays
Claims Complaints	car.claims@churchill.com	0845 603 3580	8am-6pm Weekdays 9am-1pm Saturday